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Freshworks Inc. (FRSH)

Valor Justo
TechnologySoftware - ApplicationUnited States

Fundamental

74

Preço

$12.79

Capitalização de Mercado

$3.34B

Parte 1 · Quanto vale a empresa

Visão Geral

Freshworks Inc., a software development company, provides software-as-a-service products in North America, Europe, the Middle East, Africa, the Asia Pacific, and internationally. The company's software-as-a-service solutions includes Customer Experience (CX) and Employee Experience (EX). Its Customer Experience products include Freshdesk Omni, an AI-powered omnichannel customer service solution that unifies customer interactions, support operations, and empowers agents to deliver exceptional experiences; Freshdesk, a ticketing and case management solution; Freshchat that provides agents with a modern conversational experience to proactively engage customers across digital messaging channels; Freshcaller, a cloud-based contact center solution for scalable voice operations; Freshsales, a sales CRM for pipeline management and deal closure solution; and Freshmarketer, a marketing automation platform designed to help businesses to attract, nurture, convert, and retain customers. The company's Employee Experience products include Freshservice, an IT and enterprise service management platform to AI agents to help employees resolve issues, make requests, and access information through conversational interfaces without requiring direct interaction with the service desk; Freshservice for Business Teams, which provides a unified employee service experience while ensuring the secure separation of departmental data; Device42 which provides IT discovery and dependency mapping solutions; and FireHydrant, a modern incident management platform that enables engineering and operations teams to manage the full incident lifecycle. In addition, it provides Freshworks platform, an AI-powered, enterprise-grade foundation that unifies customer experience and employee experience product lines. The company was formerly known as Freshdesk Inc. and changed its name to Freshworks Inc. in June 2017. Freshworks Inc. was incorporated in 2010 and is headquartered in San Mateo, California.

No editorial profile for this company yet

Direct competitors

Who this company fights with for the same customers

Compare

Generated on 18 de setembro de 2026 with claude-haiku-4-5 — shared with all users

P/E: 83.8Score: 74Market cap: $135.92B

ServiceNow is the reference platform for IT service management, the market Freshworks attacks with Freshservice by competing on price and ease of deployment for mid-market IT departments.

P/E: —Score: 60Market cap: —

Atlassian's Jira Service Management chases the same cloud-native ITSM budgets as Freshservice among technology and mid-market teams, and Freshworks cites it as its pure-play ITSM rival.

P/E: 20.9Score: 81Market cap: $187.04B

Salesforce Service Cloud and Sales Cloud compete for the same customer-service and CRM seats Freshworks sells, and Freshworks lists it as a competitor in both product lines.

P/E: 72.7Score: 69Market cap: $10.11B

HubSpot's Service Hub and CRM address the same growing small and mid-sized companies buying an all-in-one sales-and-support suite instead of an enterprise deployment.

Zendesk, Inc.Not tracked

Zendesk sells the same omnichannel customer-service ticketing suite as Freshdesk to the same small and mid-market support teams, and Freshworks names it first among customer-experience competitors in its 10-K.

Zoho Corporation Pvt. Ltd.Not tracked

Zoho Desk and Zoho CRM target the same price-sensitive small and mid-sized businesses as Freshworks with an equally broad bundle of service and sales applications, often in the same India-rooted, global-SMB channel.

Balanço & Liquidez

Receita

$904M

Últimos 12 meses (até 30/06/2026)

Resultado Líquido

$185M

Últimos 12 meses (até 30/06/2026)

Fluxo de Caixa Livre

$237M

Capital Próprio Total

$1.03B

Passivo Total

$570M

Rácio de Liquidez

1.69

Cobertura de Juros

-

Dívida/EBITDA

0.89

Resultados Por Ação

Receita & Resultado Líquido

Fluxo de Caixa Livre

Decomposição dos Resultados

Demonstração histórica

Margens ao longo do tempo

A dívida ao longo do tempo

Quanto pesa a dívida

Grelha do crescimento

Crescimento — Receitas

Estimativa de Valor Justo

Caso geralJustamente Valorizada

Valor Justo

$16.44

Preço Atual

$12.79

Margem de Segurança

+22.2%

Intervalo de Valor Justo

$10.69 - $22.20

Dispersão entre os métodos de avaliação utilizados, não um intervalo de confiança calibrado estatisticamente.

Métodos de Estimativa

Preço-alvo dos analistas:$14.79
Fluxo de caixa descontado (DCF):$32.34
Multiplicador de lucros (P/E):$9.99
Fórmula de crescimento de Graham:$10.26
Valor da capacidade de gerar lucro (EPV):$0.96
P/B justificado:$9.33
Desconto de dividendos (Gordon):Dados insuficientes para o calcular
P/FFO, fundos de operações:$21.78
Lucros de meio de ciclo:Dados insuficientes para o calcular
Multiplicador sobre as receitas:$16.90
Consenso dos Analistas:Comprar (13B / 10H / 0S)
Última Surpresa de Resultados:+27.92%

Métricas de Avaliação

Rácio P/E

20.30

ROE

17.8%

Rácio P/B

2.20

P/FCF

8.42

Margem Bruta

85.0%

ROIC

2.5%

Radar de Rentabilidade

Criação de Valor (Vantagem Competitiva)

ROIC

2.5%

WACC

9.0%

ROIC − WACC

-6.6 pp

O ROIC está abaixo do custo do capital — a empresa está a destruir valor a cada dólar investido.

Critérios de Análise Fundamental

Aprovado (18)

  • EPS shows upward trend
  • Gross Margin 85.0%
  • P/FCF 8.42
  • P/B Ratio 2.20
  • Debt/Equity ratio
  • Positive Free Cash Flow
  • CapEx intensity
  • Current Ratio
  • Debt/EBITDA
  • Return on Tangible Assets
  • ROE 19.5%
  • Revenue Growth 5Y 27.4%
  • Analyst Consensus 57% Buy
  • Earnings Surprise avg 15.3%
  • Earnings Quality (OCF/NI) 1.33
  • Share Dilution -2.1%
  • Net Margin Trend 20.5% vs -7.0%
  • Piotroski F-Score 7/9

Reprovado (6)

  • Price CAGR -13.29%
  • ROIC 2.5%
  • Operating Margin 3.3%
  • Low reliance on intangibles
  • Price below Graham Number
  • DCF valuation (Fairly valued)

Indisponível (3)

  • Dividend Payout NaN%
  • Interest Coverage
  • PEG Ratio (need PE > 0 and growth > 0)

Piotroski F-Score

7/9

Saúde financeira sólida

score
criteria

Qualidade dos Resultados

1.33

Alta qualidade: resultados respaldados por caixa

Diluição de Ações

-2.1%

A recomprar ações. Favorável ao acionista

Participações institucionais

Governação

Equipa Executiva

NomeCargoIdade
Mr. Dennis M. Woodside J.D.CEO, President & Director56
Mr. Tyler R. Sloat CPACFO & COO51
Ms. Philippa LawrenceChief Accounting Officer57
Mr. Murali SwaminathanChief Technology Officer-
Ms. Kathryn R. ScolnickVice President of Investor Relations56
Ms. Pamela A. Sergeeff Esq.Chief Legal Officer, General Counsel & Corporate Secretary52
Ms. Kady SrinivasanChief Marketing Officer-
Ms. Johanna JackmanChief People Officer-
Mr. Jason LoomisChief Information Security Officer-
Mr. Ian TickleChief Revenue Officer54

Risco de Auditoria

2

Risco do Conselho

4

Risco de Remuneração

9

Risco dos Direitos dos Acionistas

10

Parte 2 · O preço e o momento de entrar

Esta parte não serve para saber se a empresa vale: serve para escolher quando comprá-la, depois que os fundamentos te convenceram. Dentro: análise técnica, potencial, quedas históricas, exposição gama.

Documentos

  • Relatório anual (10-K)

    Uma visão anual do negócio, dos resultados financeiros e dos riscos da empresa.

    Arquivado em 2026-02-26

    Ver documento
  • Relatório trimestral (10-Q)

    Uma atualização sobre o desempenho financeiro dos últimos três meses.

    Arquivado em 2026-08-04

    Ver documento
  • Relatório de fato relevante (8-K)

    Um aviso sobre um fato relevante, como uma mudança na liderança ou um grande anúncio.

    Arquivado em 2026-08-04

    Ver documento

via SEC EDGAR

Histórico de Resultados

via SEC EDGAR

Latest News

Recent headlines for FRSH, sourced from Markets Gazette.

  • 3/10/2026NEGATIVE
    A Freshworks Executive Sold Over 32,000 Company Shares. Is the Stock a Buy or Sell?

    A significant insider transaction has occurred at Freshworks Inc., with an executive selling over 32,000 shares. While the company is reportedly expanding its customer engagement and IT service management offerings, this large sale by an insider could signal a lack of confidence in the stock's near-term prospects. Investors often interpret such moves as a bearish indicator, suggesting the executive may anticipate a price decline or has other reasons to liquidate their holdings. This event warrants close monitoring of the stock's performance and any further commentary from the company.

  • 2/23/2026NEGATIVE
    Why Freshworks Stock Is Sinking Today

    Shares of Freshworks Inc. (FRSH) are facing a day of heavy pressure on the markets, sinking due to a price target reduction by analysts. This type of announcement is a closely watched bearish signal for investors, as it indicates diminished confidence in the company's future growth or profitability prospects. A lower price target suggests that, according to the analysis, the stock's appreciation potential is less than previously estimated, often triggering sell-offs from those who fear disappointing performance. The negative impact on the stock is immediate, reflecting the market's sensitivity to expert ratings and the importance of these judgments in shaping investor sentiment. The news highlights the risks associated with market expectations and their direct influence on stock prices.

  • 2/23/2026NEUTRAL
    Demystifying Freshworks: Insights From 8 Analyst Reviews

    Freshworks (FRSH) is under the microscope of Wall Street, with recent analyst reviews offering a mixed but stable outlook. Morgan Stanley maintained its 'Equal-Weight' rating, suggesting the stock is fairly valued at current levels. In contrast, both JMP Securities and Piper Sandler reiterated their more bullish stances, with 'Market Outperform' and 'Overweight' ratings respectively, signaling continued confidence in the software company's growth prospects. The prevalence of 'Maintains' actions, rather than new upgrades or downgrades, indicates that analysts are holding their positions while awaiting further performance data. For investors, this composite view presents a neutral scenario where existing bullish theses are upheld but balanced by more cautious perspectives, making FRSH a stock to watch closely.

via Markets Gazette